Year 2020
Our collaboration with Bangkok Hospital allows us to design and develop a state-of-the-art website that is both user-friendly and visually appealing
Using design research and modernizing the outdated previous version, we are creating a seamless appointment scheduling process with a focus on user experience
Attention to detail is a key focus in the responsive design process, ensuring that the design is pixel-perfect on every device
The website includes features like appointment scheduling, doctor search, and educational content reading Real-time doctor scheduling
Educational content reading
Easy-to-navigate directory of healthcare services and specialties
Health and wellness resources and information
Content Management System for Bangkok Hospital’s staffs
We are integrating the website with Bangkok Hospital’s sophisticated internal system using custom software APIs, ensuring a successful integration process
This allows users to view doctor profiles, schedules, and make appointments directly through the hospital’s sophisticated internal system
Bangkok Hospital is not one hospital. It is a network of 28 hospitals — Phuket, Pattaya, Chiang Mai, Hua Hin, Rayong, Udon, Samui and more — and each had arrived at its own website, with its own look, its own content and its own way of organising it
Version 2 brings all 28 under one domain. The design was never the hard part. The data was: years of separately maintained content, in 28 different shapes, with 28 different ideas of what a doctor, a treatment or a package record should look like
Reconciling that is the work, and it is work we are good at. We cleaned, mapped and migrated every site's content into one structure, kept what mattered and retired what did not
And we did it without spending the traffic each hospital had already earned. Every address the old sites had published was accounted for, so the rankings and the inbound links came through the move intact — which is the part a consolidation this size usually gets wrong
Version 2 is largely a back-of-house release: built once for the whole network, so every hospital in the family receives it together
One back office for 28 hospitals. The hard requirement was not a shared admin but a divided one. Each hospital's team works on its own content and sees its own data, and what any person can open or change follows the role they hold and the hospital they belong to. The boundaries are declared once and applied everywhere, rather than left to whoever remembers them
Risk assessment turns clinical screening questionnaires into guided self-checks, with a result the patient can act on and a route into the right care
Custom forms let each hospital build its own intake, registration and campaign forms — a new one is something their team assembles, not something they wait for
AI translation opens the site's content to international patients
Read it for me turns an article or a treatment page into audio, for patients who would rather listen than read
AI doctor recommendation takes a description of a problem and points to the right specialty, and the right doctor
E-commerce puts health packages on the site as something a patient can browse, compare and buy
We provide ongoing maintenance and support for the high traffic website to ensure a smooth and seamless experience for users
Over the years, our partnership with Bangkok Hospital has allowed us to continuously improve and update the website we built using cutting-edge technologies and a human-centered design
For many years, our team has been honored to work with Bangkok Hospital, which was named the No.1 Most Admired Hospital in Thailand in 2022
With advanced facilities and a commitment to providing high-quality medical care, Bangkok Hospital is a trusted name in healthcare
Experience the power of a well-designed website today!
