The Better Club page on desktop and on a phone: a Health Guide banner and the club’s quick menu

A members’ club that rewards people for looking after their health

The brief:

  • Better Club is Bangkok Hospital’s health-focused membership. Members collect B Points for small, healthy habits — reading a health article, answering the daily quiz, checking in — and spend them on rewards.

  • Bangkok Hospital’s MarTech team conceived the club. We designed its interface and built its home on bangkokhospital.com: one page that explains it, shows what members can earn and what they can redeem, and has something new for them every month.

What’s on the page:

  • A banner of this month’s offers and a quick menu to every part of the club, with a floating bar that follows the reader down the page.

  • Badges — Starter on joining, then Sparker and Savior, and Better Check-Up after a health check-up. Each badge opens more of the rewards.

  • Rewards — each with the points it needs and the badges that can redeem it, from telemedicine consultations to discounts on medical services, and a table of what each tier unlocks.

  • The questions members ask, the membership terms, and a note they can send straight to the Better Club team.

Better Club on three phones: the banner and quick menu, the badge showcase, and Rewards for Better Fan
The club’s menu, its badges and its rewards
Better Club badge showcase on desktop: the Better Check-Up badge, then Starter, Sparker and Savior
Badges, from joining to a health check-up
Rewards for Better Fan on desktop: four reward cards, each with its points and the badges that can redeem it
Rewards, with what each one takes

Three ways to earn:

  • Better Fan — everyday activities on the site earn points and move members up through the tiers.

  • Better Friend — invite a friend to join, and both of you receive points.

  • Better Check-Up — book a health check-up on the website, attend it, and receive the Better Check-Up badge and a reward.

Better Club on three phones: Better Fan, Better Friend with Invite Your Friends, and the Better Check-Up steps
Better Fan, Better Friend and Better Check-Up

For members:

  • Each member has a page of their own: their B Points, the badges they hold and how close they are to the next one, a daily check-in, the rewards they can redeem and the coupons they have redeemed, ready to use.
A member’s Better Club page on three phones: B Points and badge progress, daily check-in and rewards, and redeemed coupons
A member’s own page: points, badges, check-in and coupons

Something new every month:

  • Each month brings a new Health Guide: a doctor’s guide to one topic — infertility, vaccines, heart disease — that members redeem with their points.

  • The hospital’s team updates the page themselves — the month’s guide, the featured offer, the rewards on show — so it can change as often as the club does.

New Monthly Health Guide on desktop: four doctors’ guides on heart disease, vaccines, infertility and pregnancy
The monthly Health Guide, redeemed with points
Concept
Bangkok Hospital MarTech team
UI design and development
5Lab
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